Privacy Policy
1. Introduction
This Privacy Policy ("Policy") describes how Roscalar Software SRL. and its affiliates ("Roscalar", "we", "us", or "our") collect, use, process, store, share, and protect personal information in connection with your access to and use of the roscalar.com website, products, and services (collectively, the "Services").
This Policy applies globally to all users regardless of location and explains your rights under applicable laws, including the General Data Protection Regulation (GDPR) and other privacy regulations.
2. Information We Collect
a. Information You Provide
We may collect information you voluntarily provide when you:
- Create or manage an account
- Contact support or customer service
- Subscribe to newsletters or marketing communications
- Submit forms or interact with user-generated features
Such information may include:
- Full name
- Email address
- Username
- Phone number
- Company name
- Billing information
b. Automatically Collected Information
We automatically collect data when you interact with our Services, including:
- Device and browser details
- IP address
- Pages visited and interaction data
- Cookies and tracking technologies
c. Third-Party Data
We may collect or receive personal data from third-party services you connect to, such as authentication providers, analytics platforms, or payment processors.
3. How We Use Personal Information
We use personal information to:
- Provide and operate the Services
- Manage user accounts and authentication
- Process transactions and billing
- Send administrative messages and updates
- Improve our Services and customer support
- Personalize user experience
- Conduct analytics and debugging
Processing is based on lawful grounds such as user consent, contractual necessity, legal obligations, and legitimate business interests.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, store preferences, and enable analytics. You can manage cookie preferences via our cookie banner or browser settings.
5. Data Sharing and Disclosure
We do not sell personal information. We may disclose data to:
- Trusted service providers and subprocessors under confidentiality agreements
- Legal or regulatory authorities when required by law
- Parties involved in business transactions such as mergers or acquisitions
6. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes described in this Policy and to comply with legal obligations.
7. Data Security
We apply appropriate technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.
8. Your Rights (GDPR / CCPA)
Depending on your jurisdiction, you may have the right to:
- Access or correct your personal data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise these rights, please contact us at privacy @ roscalar.com.
9. Children
Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from minors.
10. International Transfers
Your data may be processed outside your country of residence. Where applicable, we ensure appropriate safeguards are in place for international data transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated through the website or other appropriate means.